Returns

At Admail4 we offer an excellent handling and processing service for product and printed matter returns of all categories.

Dedicated areas, with trained staff, are assigned for returns at all of our sites. Our staff are skilled in the process of inspecting and, if necessary, re-packaging products, and can therefore return to stock any items for which the packaging is damaged, but the product is still suitable for sale.

We have also developed an In-House software returns system, which gives us the facility to offer our clients fully audited product batch traceability.

Secure certified destruction is carried out for all redundant stock that is not suitable for re-sale.

We are also skilled at processing White Mail, dealing with customer queries and processing refunds.

As well as dealing with product and printed matter returns, a Direct Mail Return Service can also be utilised by clients of Admail4. We can receive goneaways and manage the database so that it is always in a live environment.

National Product Recalls

In addition to handling general returns, our Product Re-call service is also available.

This service incorporates:

For further information please contact our Sales Department or call 01732 744000.